Refund & Cancellation Policy — The Effective SHEDS Course
The Effective SHEDS Course is a digital product. The moment your payment
is confirmed, you get immediate access to every lesson, the downloadable
resource sheets and both accompanying books — yours to keep.
All sales final once you're in.
Because access is immediate and the materials can be downloaded and kept,
all sales are final once you have entered the course. By completing your
purchase and opening the course, you agree to start accessing the content
straight away and you acknowledge that this waives the standard 14-day
cancellation right for digital content.
Before you buy.
Please read the full course description and what's included. If anything
is unclear, email simon@delamillwellbeingsolutions.com before you buy —
I would always rather answer a question than have you sign up for the
wrong thing.
14-day cooling-off (individual buyers only).
If you are buying as an individual, and you have not yet opened or
downloaded any part of the course, you may cancel within 14 days of
purchase for a full refund. Once you have accessed or downloaded any
materials, this no longer applies.
Business purchases.
Where the course is bought by or for an organisation, the sale is final
on purchase and the 14-day cooling-off right does not apply.
If something is wrong.
If the course does not work as described, or you cannot access what you
paid for, contact me and I will put it right — restoring access first, or
issuing a refund if I genuinely cannot.
Getting in touch.
Email simon@delamillwellbeingsolutions.com with your order details and
I will respond within 2 working days.
This policy does not affect your statutory rights.